Cold Weather Rule

The co-op will not disconnect a residential service between November 15 and March 15 when the local National Weather Service office forecasts the temperature will drop below 35 degrees Fahrenheit with the following 24 hour period unless:
• It is at the member’s request;
• The service is abandoned;
• A dangerous condition exists on the member’s premises;
• The member violates any rule of the cooperative, which adversely affects the safety of the member or other persons, or the physical integrity of the cooperative’s delivery system;
• The member causes or permits unauthorized interference with or diversion or use of (meter bypass), electric service situated or delivered on or about the member’s premises.

To qualify for the provisions of the Cold Weather Rule the consumer needs to:

• Inform the cooperative of their inability to pay their account in full;
• Give sufficient information to allow the cooperative to make a payment arrangement mutually agreeable;
• NOT default on a payment agreement. Once an agreement has been made and those terms are defaulted on, the agreement becomes null and void and the member’s service will be subject to immediate disconnection