Online requests and/or questions are processed within two business days of being received (Monday through Friday, excluding holidays). If you need immediate assistance please contact our Burlington or Emporia Office.

Outage Reporting:

Please call 1-800-748-7395

In a critical outage situation, please do not email in outages. Although all email accounts are monitored during business hours, usually after hours the email accounts are not monitored. In critical outage situations, it is imperative that you call the above outage number.



General Manager E-mail:
Human Resources E-mail:
Engineering Dept E-mail:
Billing Dept E-mail:
WildBlue Internet E-mail:
Operations E-mail:
Accounting Dept E-mail:
General Email E-mail:



District Office

2731 Milo Terrace
Lebo, KS 66856
2501 W. 18th – Suite B
Emporia, KS 66801

Telephone: 620 364 2116  


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Contact Form

Use this form to ask us a question, make a comment, or tell us how we are doing. If you have specific account-related question, please contact us directly at the location or number listed above. We will not be able to respond without a phone number or e-mail address. Thank you for your comments – they are important to us and help us improve our customer service.

This form is not intended for outage reporting.  Please contact us by phone at 1-800-748-7395 to report an outage 24 hours a day, 7 days a week, 365 days a year.